Trainings LINC provides

Practitioner hub

Two curricula, both built for immigrant- and refugee-serving agencies. One prepares your team to walk alongside clients using LINC. The other builds practical AI literacy for everyday work. Each is agency-agnostic and free to adapt to your site. In the full LINC workflow, a trained worker uses the assistant and guides with the client, and they complete the next step together in the session: the call placed, the appointment booked. The worker follows up until the first visit and escalates to a clinician, 988, or a professional interpreter when a question needs one.

Curriculum 1

Train the trainer for community health workers

Prepare community health workers and navigators to guide clients through AI-assisted mental health navigation with LINC. Short modules with the evidence behind them, role-plays, a crisis escalation card, and fidelity tools for supervision.

Open the training → Curriculum 2

AI literacy workshop

A portable workshop that helps frontline staff use AI tools well and safely: confidently for the tasks AI is good at, carefully for the tasks where it fails. Includes a practical toolkit of copy-ready recipes for everyday work.

Open the workshop →

Run it at your agency

Both curricula are built to be picked up and led by your own staff, with your own policies. No separate slide deck is required.

Start smallPick one module that fits a real need this month. You do not have to run the whole curriculum at once.
Use the built-in facilitator promptsEvery module carries the evidence behind it and a short activity a facilitator can lead, so a session runs straight from the page.
Adapt it to your siteFill in your tools, your languages, and your supervision structure, then print the ground-rules card and agree on it as a team.
Make it a normAdd a short AI check to regular supervision and revisit the card, so safe use holds after the session ends.

Tools to print and adapt

Ready for your team and your desk.

Team AI ground-rules and policy cardA one-page printable that doubles as an acceptable-use policy starting point: what to use AI for, what to always verify, what never to enter, and the interpreter right. Interpreter request cardA pocket card a client can show to ask for a qualified interpreter in their language. Community glossary for translation QAA practitioner guide: build a shared glossary with your bilingual staff and community, then use it to catch translation errors and keep every language consistent. Machine translation vs a humanA decision rule for when machine translation and AI are safe versus when consent, clinical, legal, or safety content needs a qualified interpreter or certified translation, with the evidence and how to vet a tool. Write source text that translates wellPlain-language practices that make your English translate more accurately into every language, from both human translators and machine translation. Client data and AI: a privacy quick-guideWhat counts as sensitive, where your data goes when it enters a tool, the never-enter list, and what to require before your agency adopts one.

These are research prototype curricula: training aids for a study, not certified courses or a substitute for your organization's own policies. Adapt them to your site and supervision before use.